Privacy Policy

Last updated: April 12, 2026

Sterling Mind ("Company," "we," "us," or "our") operates the ADHD Mind application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App and related services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our App.

1. Information We Collect

We collect information in several ways:

Account Information

When you create an account, we collect:

• Email address
• Full name
• Password (encrypted)
• Subscription plan details

Usage Data

We automatically collect information about your interactions with the App:

• Session completions and duration
• Progress through the 6-week program
• Weekly patterns and consistency metrics
• Features accessed and timestamps

Assessment and Symptom Data

ADHD Mind includes self-assessment tools using Visual Analog Scale (VAS) sliders to track your experience of ADHD patterns. This data includes:

• Your responses to symptom tracking questions
• Changes in symptom intensity over time
• Assessment completion history

This assessment data is for self-tracking and wellness purposes only—not medical records or clinical diagnosis.

Device Information

We collect technical information about your device:

• Device type and operating system version
• App version and installation date
• Device identifiers (IDFA, Android Advertising ID where applicable)
• IP address

Information You Provide

You may voluntarily provide additional information through:

• Support requests and customer service communications
• Feedback forms or surveys
• Optional preference settings

2. How We Use Your Information

We use collected information for the following purposes:

Service Delivery

• Creating and maintaining your account
• Delivering App content and functionality
• Processing subscriptions and billing
• Providing customer support

Product Improvement

• Analyzing aggregated and anonymized usage patterns
• Identifying feature usage and engagement trends
• Improving App performance and user experience
• Developing new features and programs

Communication

• Sending transactional emails (subscription confirmations, password resets)
• Providing educational content related to your use
• Responding to your inquiries

What We Do NOT Do

• We do NOT sell your personal data to third parties
• We do NOT use your data for targeted advertising or marketing
• We do NOT share individual assessment or symptom data with external parties

3. Data Storage & Security

Storage Location

Your data is stored in secure cloud infrastructure located in the United States (Virginia region). We maintain industry-standard encryption protocols for data in transit and at rest.

Security Measures

• End-to-end encryption for sensitive personal information
• Regular security audits and penetration testing
• Restricted access controls—only authorized team members can access personal data
• Secure authentication and session management

Data Retention

We retain your account information and usage data while your account is active. If you request account deletion, we remove personally identifiable information within 30 days, though aggregate, anonymized data may be retained for product analytics.

4. Third-Party Services

We use the following third-party services to operate the App:

Payment Processing

Subscription payments are processed through secure payment providers. We do not store full credit card information—only encrypted payment tokens.

Analytics and Crash Reporting

We use analytics services to understand how the App is used and to identify technical issues. This data is pseudonymized and does not include personal identifying information.

Email and Communication

Transactional and support emails are sent through secure email delivery services that comply with privacy standards.

We ensure all third-party partners sign data processing agreements and maintain privacy protections equivalent to our own.

5. Your Privacy Rights

Access and Portability

You have the right to request a copy of all personal data we hold about you in a portable format.

Correction

You can update or correct your account information at any time through your App settings or by contacting us.

Deletion

You can request complete account deletion. Upon request, we will remove all personally identifiable information associated with your account within 30 days.

Opt-Out

You may opt out of non-essential communications at any time. You can manage communication preferences in your account settings.

Do Not Track

Some browsers include a "Do Not Track" feature. While we respect this preference, we cannot guarantee all third-party services comply with DNT requests.

6. CCPA and GDPR Considerations

California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Delete personal information (with certain exceptions)
• Opt-out of the sale of personal information (we do not sell your data)

European Union Residents (GDPR)

If you are in the EU, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion ("right to be forgotten")
• Object to processing of your data
• Request restriction of processing
• Withdraw consent at any time

Our legal basis for processing your data is primarily contract performance (providing the App service) and your consent. To exercise any of these rights, contact us at privacy@sterlingmind.com.

7. Children's Privacy

ADHD Mind is intended for users ages 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided us with personal information, we will delete such information and terminate the child's account immediately.

Parents or guardians who believe a child has provided information to the App should contact us at privacy@sterlingmind.com.

8. Health Information Disclaimer

Important: ADHD Mind is a self-care and wellness tool—not a medical device, not a substitute for professional medical care, and not a treatment for ADHD or any other condition.

• Assessment data collected through the App is for self-tracking and personal awareness only
• This data does not constitute medical records or clinical diagnoses
• ADHD Mind is complementary to professional care, not a replacement
• Always consult with a qualified healthcare provider regarding your ADHD or mental health

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, if necessary, providing additional notice (such as a prominent message in the App).

Your continued use of the App after changes are posted constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your data, please contact us:

Sterling Mind
Email: privacy@sterlingmind.com
App Bundle ID: com.sterlingmind.adhdmind

We will respond to all privacy inquiries within 30 days.